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Turn your social media into an effective  business tool.

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A better way to use social media & instant chat messaging


Coordinating with customers, teams, field staff, branches, donors, volunteers, suppliers and other stakeholders?

Do you need fast responses to your important and urgent requests and questions?

Would you like to automatically organise all responses?

Case Study Example: My Nearest Covid Test Provider

My Nearest Covid Test Provider is a social media based directory  for anyone who needs to find a covid test provider to  obtain negative covid test certificates for their work, holidays, and to participate in public  social events. 

Its is also a Channel and discussion group where members can discuss and share their experiences as they search and find their nearest covid test provider.  

Brightlynk provides the  free search directory capability to instantly connect members to nearby covid test providers.

The directory also gives participating covid test providers a new better  way to gain new customers and work better with customers using social media instant messaging. 

Its completely free for registered covid test organisations to add their organisation to the directory.  And then can choose optional extra capabilities from Brightlynk if they wish to.

mycovidtest directory

Brightlynk helpers are capabilities you add to social media chat groups to gain new customers, cut costs, cut manual work, and speed up communications

Brightlynk Registry
Add directories and registries to your social media chat group for your members

Brightlynk Showcase
Add catalogues of your products and services directly into social media chat groups and link members to special deals, and payment and donation pages.

Brightlynk Participate
Invite members to participate in events, patrols, activities and create instant participant lists based on their response

Brightlynk Encounter
Members can report back encounters from the field for instance community homeless, mystery shopping, feedback about services

New capabilities for age old challenges

A new way to broadcast important messages instantly to your communities of staff customers partners and stakeholders
Can include:
Request Forms
Sign up Forms
Buy and Donate Pages
Announcements

Instant notifications
Clickable Messages
Team Discussions
Speed Optimised

All your requests and responses automatically viewable in downloadable Excel friendly spreadsheets, updated in realtime.

What do you want to improve first?

Improving Customer Communication

Are you still paying too much for phone systems phone calls and emails that don’t work that well to coordinate and support your customers? Do you want to improve your communications with customers while you cut costs significantly?

Managing Urgent Needs

Do you receive requests, which need to be addressed immediately, contacting team members, waiting to for people to respond and clarifying they can do things when required, at the right place, with particular items etc.

Finding Needles in Haystacks

Do you spend time looking for items on or answers a daily or weekly basis, ringing, emailing , messaging. Investigating if they are correct , at the right price, can be delivered on time etc.

Making Requests and Collating Responses

Do you manage teams , contacting them to find out if they can do something on a particular day, time, immediately etc. And then correlate the answers, manage people then giving updated information

How We Work

Brightlynk can show you how to turn social media chat messaging into an organised customer support communication system, a notification broadcast channel, and instant response gathering system.

And we can work with you  to connect Brightlynk with your existing website and CRM, and add other clever things as you grow your use of Brightlynk. 

We can help you trial Brightlynk, and when you’re ready, we can help you scale up quickly and inexpensively.

Get in touch now for a completely free introductory chat to about your requirements and see how Brightlynk might work for you.

Get in Touch

Get in touch now for a no obligation introductory chat about turning social media into a more effective business tool for you